Course curriculum

  • 1

    Welcome to Office Skills!

    • Welcome to your Office Skills Course

    • Outline For This Course
  • 2

    Office Skills Introduction

    • Office Supplies: What do you know?

    • Office Vocabulary

    • Office Equipment

    • How to use a Copier
  • 3

    Microsoft Word

    • Brainstorm

    • Creating a Microsoft Word Document

    • Microsoft Word Tutorial

    • Sample Agenda

    • Create an Agenda on Microsoft Word

    • Lesson Conclusion
  • 4

    Presentation Skills

    • Icebreaker

    • How to Navigate Microsoft Powerpoint

    • How to Navigate Google Slides

    • Google Slides/ Microsoft PPT Discussion

    • Importance of Presentation Skills
  • 5

    Telephone Skills

    • Icebreaker

    • Telephone Skills Assessment

    • Telephone Phrases

    • Telephone Message Template

    • How to Leave a Message

    • Telephone Skills Conclusion
  • 6

    Email

    • Icebreaker

    • Creating an Email

    • How to Write an Email in Gmail

    • Practice Email Assignment
  • 7

    Small Talk

    • Icebreaker

    • What is small talk?

    • How to Start Small Talk

    • Pros and Cons to Small Talk in a Workplace

    • Small Talk Assignment

    • Small Talk Assignment Quiz
  • 8

    Meetings

    • Icebreaker

    • Planning, Arranging and Managing a Meeting

    • Setting Up a Meeting Activity

    • Practise Setting Up A Meeting
  • 9

    Action Plan

    • Icebreaker

    • What is an Action Plan?

    • Creating an Action Plan

    • Action Plan Activity

    • Action Plan Activity Questions
  • 10

    Office Skills Course Reflection

    • What have you learned?