Course curriculum

  • 1

    Communications Course Introduction

    • Welcome Video

    • Communications Course Pre-Quiz

    • Course Outline

    • Download & Print this student workbook to help you with the course

    • Communications Pre-Course Quiz

  • 2

    Lesson 1: What Is Communication?

  • 3

    Lesson 2: Non-Verbal Communication

  • 4

    Lesson 3: Cross Cultural Communication

  • 5

    Lesson 4: Communication Experiments

  • 6

    Lesson 5: Levels of Communication

  • 7

    Lesson 6: Questions

  • 8

    Lesson 7: Listening and Checking

  • 9

    Lesson 8: Creating Rapport with People

  • 10

    Lesson 9: Barriers to Communication

  • 11

    Lesson 10: Empathy and Respect

  • 12

    Lesson 11: Presentations and Public Speaking

  • 13

    End of Course